A photograph of post-it notes affixed to a wall.
A photograph of attendees reviewing potential solutions affixed to a wall during a co-design workshop.
A photograph from the set of filming a mockumentary style video for ATCO's Better Add Gas campaign.

Our process is robust and flexible. 

We offer end-to-end experience design and delivery, from identifying and solving the business problem through to planning the experience and building the solution. We are flexible in our approach, so you can engage us for all or part of the process, depending on your needs.

Our Methodology

Problem Solving

Our problem solving sprints start with a collaborative session to identify, unpack and frame the business problem. With a focus on divergent thinking, we work to uncover all the potential avenues to consider, which we then test, validate and refine to reach our proposed solution direction.

Solution Design

Our solution design sprint is where thinking meets making. Starting with a loose concept or project direction, we collaboratively uncover and apply business constraints, technical requirements and user preferences to develop a high-fidelity solution blueprint ready to be delivered by our team or yours.

Solution Delivery

The final step in the process, our solution delivery sprint is where we bring the concept to life. But the work doesn’t end there—we work with you to define and implement measurement analytics, develop a solution roadmap to guide continuous improvement and launch your solution to its target audience(s).

Experience design session with Bedshed

“The problem solving session really got us thinking... We came away with some unique ideas and initiatives, with potential to really impact both customer acquisition and retention.”

Luke Clarke Bedshed

We are an approved supplier for local, state and federal government.

If you’re a government agency located in Australia, you might like to know that we are an approved supplier on several procurement panels. 

Work is not a four letter word. 

Our Hatchdlings hail from around the world and all different disciplines, but our similarities stand out more than our accents.  We are passionate about creating amazing experiences. We work hard, but we love what we do and always find time for a laugh. And we genuinely give a shit —about our clients, the work we do and each other. 

 

 

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Interested in working with us?

Whether you have a clearly defined project brief or you aren’t even sure wherein the problem lies, drop us a line for a no-pressure chat about where you are at and how we might help.

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