PRODUCT
DESIGNER (UX)

Are you our next Product Designer (UX)?

Drop us an email telling us a bit about yourself, and what you would bring to this role!

In this JOB you will

HELP CLIENTS AND THEIR USERS TO UNCOVER GOALS AND NEEDS

Sometimes the goals and needs are clear. Other times, it’ll be your job to uncover and decipher what they are, and ensure there is clarity and alignment across the board.

DESIGN & VALIDATE THOUGHTFUL, DELIGHT filled EXPERIENCES

This is where you’ll need both sides of your brain. You’ll work with client and product teams to create and validate designs that solve user needs and meet business objectives.

WORK WITH PRODUCT TEAMS TO BRING PRODUCTS TO MARKET

Designing the product experience was just the start. You’ll work with a multi-skilled product team, including product managers and developers, to bring that experience to the world.

THE HATCHD EXPERIENCE

Work @ Hatchd.

Think global, work local. From the comfy couches of our great hall to the oft-scribbled on drawing room, your voice and opinions matter, whether it’s day 1 or 1000.

Products @ Hatchd.

We’re motivated to make a difference in the work we do. Whether it’s helping livestock farmers take back bargaining power, or keeping West Australians informed about COVID vaccines.

Life @ Hatchd.

Be part of a supportive and eclectic crew, we’re playful about work and serious about play. Above all, we acknowledge the fact that there’s more to life than work.

 

LEVEL UP WITH US.

Starting out as starry eyed prospects, equipped with nothing but potential and a desire to see things improve, our leadership team have grown within Hatchd, in both confidence and ability. Navigating the precarious and complex waters of product development, once they helped to row the boat, now they help to chart the course (that doesn’t mean they don’t pick up the oars from time to time).

 

The fine details:

Balance. That’s the mantra for this role. You’ll need to walk the tightrope between the pure and the practical, between user needs and business objectives, and know when to stick to your guns, and when to pick your battles.


Key responsibilities

Work with clients to uncover problems and issues through human centred design research methods.

Co-design solutions with clients and colleagues in a highly collaborative and iterative manner.

Produce wireframes and prototypes to facilitate user and customer testing.

Test and validate solution concepts and designs with customers and users.

Present and pitch designs to business stakeholders.

Work with product and development teams to bring products to life.

Support your product teams to identify product gaps, and help them make decisions to pave the path forward from a delivery perspective.

 

Your skills & experience

You don’t need to be comfortable with everything in this list, but we’d love it if you have...

A minimum of 3 years' experience in a user or customer experience design role.

Experience in quantitative and qualitative user research methods.

Experience in client facing roles and working environments.

A solid understanding of key human centred design principles and frameworks.

Proficiency in workshop planning and facilitation.

Proficiency in modern wireframing and/or UI design tools (e.g. Sketch, Figma).

Proficiency in an iterative design process; moving rapidly from sketch to wireframe to fully realised designs in a product team environment.

An ability to quickly develop rapport and trust with clients and colleagues.

An ability to quickly switch context across different products and clients, and from detailed design to critical, strategic thinking.

ARE YOU OUR NEXT PRODUCT DESIGNER (UX)?

Drop us an email telling us a bit about yourself, and what you would bring to this role!